The KFC facility at the Murtala Muhammed International Airport in Lagos was closed by the Federal Airports Authority of Nigeria (FAAN) management on March 28, 2024.
This decision came after a passenger with Reduced Mobility (PRM) named Adebola Daniel, son of former governor Senator Gbenga Daniel of Ogun State, reported the discriminatory treatment he experienced at the airport on social media.
Daniel, who took to X to share his experience, said that, because of his disability, he was made to feel “less than human, like a guard dog not allowed into the house.”
“Being disabled often rolls over my spirit, leaving behind a trail of shattered dignity and forgotten humanity. Nowhere more so than in Nigeria,” he wrote on X.
After completing all the required paperwork at the airport for his Virgin Atlantic flight to London, he and his family decided to spend some time at the KFC restaurant while waiting for their flight.
However, they were surprised when the female manager of the restaurant humiliated him by saying that wheelchairs and their users were not allowed on the premises. Daniel stated that she even demanded that they leave right away.
Meanwhile, a statement from FAAN today read: ”The MD/CE of FAAN, Mrs. Olubunmi, Kuku, intervened swiftly by deploying a management team comprising the Director, Public Affairs and Consumer Protection, Mrs Obiageli Orah, the Regional Manager South West, Mr Sunday Ayodele, Ag. General Manager Public Affairs, Mrs Ijeoma Nwosu-Igbo and the International Terminal Manager, Mr Kerri, to investigate the allegation.
”It is based on the findings of the team that FAAN has shut down the KFC facility at the MMA, where the incident occurred.
”The Authority has instructed that KFC Management should write an unreserved apology to the affected PRM and paste a policy statement of non-discrimination conspicuously at the door post of their facility at MMIA before it resumes operation.
”FAAN uses this medium to express our unreserved apology to the affected Passenger with Reduced Mobility and assures all airport users that we shall continue to work tirelessly to ensure that the rights of every passenger are not infringed upon.”
